Caravan Park Management – Support Service
Are you a park owner wishing to step back from day-to-day business operations?
Or a park manager seeking mentoring and support?
Would you like help to grow your caravan park to its full potential?
You’ve come to the right place.
Our unique caravan park management support service is ideal for park operators who could benefit from additional support and advice – without handing over the full management of their park.
Innoviv Park Services and Hire Me Holiday Parks offers this service in collaboration with a group of like-minded and talented industry professionals.
Relax with the knowledge that park growth and improved financial performance is possible, when you are backed by the right team.
WHAT IS A CARAVAN PARK MANAGEMENT SUPPORT SERVICE?
Our support service combines our in-depth knowledge and experience and delivers it to you – in a package tailored to suit your needs and the goals and dreams you have for your park.
With an Innoviv Support Package you can:
- Tap into the vast knowledge of our industry leaders
- Implement top practices and concepts to your park that will produce amazing results
- Get access to our tried-and-tested systems and training to ensure consistency and excellence in your park operations
- Enjoy the comfort of knowing you (or your park managers) are completely supported by our team
- Be a vital part of boosting the caravan park industry, supporting the engagement of new management teams and knowing they will be coached and mentored
- Grow your business – and most likely your profits too!
With our support you could make your customers more satisfied, boost your occupancy rates and see your financial performance improve.
Packages start at just $1700.00 (plus GST) per month and can be tailored to suit individual client needs.
Base Packages:
| Service Provision | Bronze | Silver | Gold | Platinum |
|---|---|---|---|---|
| Provide up to 15 hours of phone support for managers per month between the hours of 8am and 8pm, 7 days per week on any matters to do with park management and operation |  |
|
|
|
| Free job listings on www.hiremeholidayparks.com.au | |
|
|
|
| Access to Tubals online WH&S system www.tubal.com.au | |
|
|
|
| Certificate or Diploma for 2 staff members in Holiday Parks and Resorts (subject to eligibility) | |
|
|
|
| Undertake bi-monthly mystery shopping of email and phone quality including response times and provide summary to park managers and owners | |
|
|
|
| Assist with preparation of employment agreements, wages and staffing structures | |
|
|
|
| Access to tailored,park specific policy, procedure and operational plans | |
|
|
|
| Attend site for purposes of operational inspection and provide written report to owner | Annually | Half yearly | Quarterly | Quarterly |
| Undertake on-site mystery shopping of park and report to owners on findings | Annually | Half yearly | Quarterly | Quarterly |
| Monitor monthly park performance and provide report to owner on income, occupancy, trends, forward revenue projections | Quarterly | Quarterly | Monthly | Monthly |
| Quarterly audit of computer reservation system to ensure no anomolies appear in reservations and accounts, suggest improvements if required, and provide written report to owner |  |
|
|
|
| Assistance with cost controls and management of unbudgeted expenses | |
|
|
|
| Monitor 3rd party review sites and respond to reviews | |
|
|
|
| Undertake annual tariff reviews and provide recommendations to owners | |
|
|
|
| Prepare annual marketing plan | |
|
|
|
| Assist onsite managers and owners with the implementation of the marketing plan and recommendations | |
|
|
|
| In conjunction with park owners and managers, prepare annual income and expenditure budgets | |
|
|
|
| Unlimited IT Support and access to business intelligence tools | |
|
|
|
| Access to dedicated HR support via MyHR Manager | |
|
|
|
| Payment of accounts and wages | |
|
|
|
| Monthly Cost | $1700.00 + GST | Contact Us | Contact Us | Contact Us |