Caravan Parks Operations Manager

  • Barwon Coast Committee of Management
  • Ocean Grove VIC, Australia
  • May 21, 2019
  • Job ID: 2494

Job Description

In this newly created role you will join the Senior Management Team (SMT) and will be responsible for the general management of accommodation services at Barwon Coast, including the achievement of the strategic goals relevant to Caravan Parks as set out in the Coastal Marine Management Plan (CMMP).

The position encompasses all facets of accommodation services management including, but not limited to:

  • Regulatory compliance in relation to Crown Land management;
  • Financial management including budget processes, procurement, contracts, revenue opportunities and staff resourcing in consultation with other members of the SMT;
  • Effective and inspiring leadership of the Accommodation Services team;
  • General management of administration processes and procedures, bookings and customer service;
  • Ongoing upkeep and maintenance of caravan park grounds, tree management and facilities;
  • Providing on-call and out of business hours support to the Caravan Parks.

Job Requirements

We are looking for a proactive individual who has experience in Caravan Park Management or a similar general management position and who is focused on increasing revenue, achieving strategy and providing premier customer service whilst maintaining a safe, fun and enjoyable place to work.  The successful incumbent will have:

  • Proven experience in building cohesive and high performing teams;
  • Experience in implementing clear and transparent risk mitigation strategies;
  • Experience and knowledge in State Government policies relating to Caravan Park Management (highly regarded);
  • Knowledge of Crown Land Management (highly regarded);
  • RMS 9+ experience or a similar booking program (favourable);
  • Experience in building and planning processes are (favourable).

 If you have the ability to be versatile and are adaptable to changing work priorities and possess the relevant experience we would love to hear from you.

The role is based in Ocean Grove, primarily at the Riverview Family Caravan Park, however you will be required to work at the Barwon Heads Caravan park and Barwon Coast office (Barwon Heads) from time to time. The hours of work are generally Monday to Friday during normal business hours, however, there is a requirement to be on-call (rostered) and to work some weekends and public holidays, due to the nature of the business. 

Salary

Negotiable - dependant upon experience