Management Team Required!

  • Northern Rivers Holiday Parks
  • Gold Coast, Queensland
  • Jan 07, 2021
  • Job ID: 2939

Job Description

Are you looking for a park management position with the opportunity to evolve with a growing company?

We are seeking a world-class management team to be responsible for the ongoing daily operations of our Tourist Park on the Gold Coast. You will work with an established team and be guided by our core company values: customer focused, honest, accountable, team players, and dependable. Our existing staff have strong customer focus and you will be required to maintain exceptional customer services levels across the business.

You will be guided and have direct access to industry leading and award-winning managers, who have existing park businesses across multiple locations.  
Park management experience is important but more importantly you will have a strong work ethic and the ability to deal professionally with guests, staff, locals and park representatives.

You will be required to manage a large team, and to motivate and supervise staff activities as well as completing your own workload. It is essential that applicants have strong computer skills and experience in operating a reservation system, RMS preferred.

There is a tremendous scope for career progression with this position, working with and learning from multi award winning managers. We are willing to discuss career progression roadmaps with the right managers.

There will be an industry leading salary package with generous performance incentives, and onsite 3-bedroom accommodation provided to the successful candidates. 

Job Requirements


  • Meet and exceed Key Performance Indicators (KPIs)
  • Lead large teams and employees to successfully carry out responsibilities and duties
  • Strong decision-making and negotiation skills required
  • Ensure the park operations manual is adhered to
  • Coordinate the reception functions and the allocation of accommodation
  • Coordinate the grounds and cleaning functions
  • Inspect accommodation, amenities and grounds to ensure standards are consistently met
  • Train staff to ensure the park’s high standards are maintained
  • Handle and resolve customer feedback in a courteous and professional manner within approved time frames
  • Assist in the management of up-to-date emergency procedures
  • Managers must have sound computer skills and the ability to operate the reservation system, RMS
  • Provide after hours and on call support as required

Park Operations

  • Workplace Health & Safety – inspect, report and make safe potential hazards
  • Amenity and Cabin cleaning – ensure accommodation and amenities are clean, well maintained and attractively presented
  • Front Office – reception, customer service, sales
  • Back Office – data entry, banking, reporting, administration
  • Grounds – mowing, landscaping, minor tree works
  • Maintenance - plant & equipment maintenance, arrange maintenance and repairs where necessary
  • Waste management – minimize general waste and maximize recycling
  • Park security – help ensure park is safe for guests and staff
  • Linen - arrange laundry and linen supplies
  • Sales & local marketing – run activities and park promotions

Application submission: 

Please provide a copy of current resumes with referee details (we will not contact referees without prior notice to you). We encourage you to include a covering letter and, although it is not a requirement, we do suggest submitting a current photograph with your application.
Applications will be considered as they are received. 

Shortlisting will begin immediately, and this position will close when an offer has been accepted by the successful applicant.


By Negotiation