12 Month Relief Park Management Contract Opportunity - Nambucca Heads

  • Reflections Holiday Parks
  • Reflections Holiday Park Nambucca Heads
  • Jun 02, 2021
  • Job ID: 3029

Job Description

Reflections Holiday Parks are seeking applications from a new or experienced Park Management team for the day-to-day operations of our park at Nambucca Heads for an inital 12 Month Relief Contract. 

This is an exciting opportunity for a Management team to gain experience in holiday park management with a leading Provider with excellent training an support. Reflections operate 37 Holiday Parks, reserves and boutique accommodation on Crown Land throughout the State of New South Wales. Reflections’ Mission is to transform our traditional caravan and camping parks into the most desirable destinations that exceed the recreational and accommodation needs of visitors from Australia and overseas. Our Vision is to be a leading provider of recreational destinations that excite guests, energise communities and showcase sensational NSW locations.

Reflections Holiday Parks are seeking a contractor team to manage our holiday park at Nambucca Heads. Managers and their team are required to undertake all day-to-day operations of the holiday park in accordance with the Park Management Agreement. These core operational responsibilities include:

  • engaging and managing staff;
  • housekeeping;
  • grounds maintenance;
  • repairs and maintenance;
  • financial management (budgeting, planning);
  • waste management;
  • engaging suppliers;
  • managing security and antisocial behaviour;
  • local marketing;
  • guest engagement; and
  • various ad hoc tasks.

We encourage applicants from diverse backgrounds to apply. We are looking for contractors whose team is customer service focused, business savvy and possess the practical skills to excel in all aspects of holiday park managements. Our ideal managers are resourceful, energetic and comfortable operating in a fast paced environment. They are eager to find new customers to share our iconic locations with, and are enthusiastic about delivering value to our guests on each and every stay. As managers, they appreciate the importance of our financial success, and the role it plays in ensuring our strategic objectives are met.

Job Requirements

RHP strongly encourages applicants with customer service and hospitality backgrounds to apply.
Whilst the Holiday Park industry experience is well regarded, it is not always essential. Where applicants
demonstrate the following, they will likely be competitive:

• valuable complimentary experience;
• resourceful, with a 'can-do' attitude;
• enthusiasm and initiative to learn quickly;
• business savvy;
• enthusiasm for RHP's strategic direction;
• proficiency with common ICT, customer service and administrative tasks.
Applicant's who are new to the tendering process should not be deterred from making a submission.

About the Tender process

Further details, contract fees and how to apply can be accessed via the following link: https://www.tenders.nsw.gov.au/?event=public.rft.show&RFTUUID=8DC5C890-0F0C-C8F8-8D1BED141CE593D8 

All of our parks operate on Crown Land, and the Principal is responsible for effective management of
these assets. The Tender process allows the Principal to obtain the best park management services,
in a competitive manner. In summary, the process for applicants is as follows:

1. Register on the Tenders.nsw.gov.au site and download the tender documentation (an ABN is
2. Read and understand the Tender Requirements, Specifications, Attachments and
Addendums; and
3. Make your submission by the closing time and date via the Tenders.nsw.gov.au portal.

Once the submission is received, the panel will make an assessment of your submission. The Panel will shortlist applicants based on an assessment of the written submission. These applicants will be asked to attend a face to face interview in Newcastle, and to undertake further assessments. We encourage small business to submit a Tender response.

Tender closes at 5pm on  Monday, 14 June 2021.

Please do not hesitate to contact us on parkcontracts@reflectionsholiday.com.au


refer to tender documentation