Caravan Park Support Officers

  • Caravan Parks of Australia
  • Carrum Downs
  • Jun 18, 2021
  • Job ID: 3042

Job Description

Caravan Parks of Australia is looking for a couple to work as Park Support Officers at our Carrum Downs Holiday Park.

This is a park that caters for mainly for permanent residents, and some tourists looking for powered sites and motel accommodation.

The position requires a couple working together in a full-time capacity. The ideal candidates will have a hands-on approach and outgoing personalities in addition to be able to handle difficult situations in a professional manner.

We are looking for two individuals who are willing to do what is needed for the efficient running of the park. This job is not for the faint-hearted or somebody that does not want to get their hands dirty. You will need to jump right in there and support the team. At times, the job may include tasks such as fixing things that break at the oddest hour and cleaning amenity blocks when the circumstances require.

You will be supporting the Park Managers with the daily reception, shop, and grounds' maintenance duties and managing all the different tasks on their days off.

You will receive a remuneration package comprising of an annual salary of $46k + Super per person in addition to onsite accommodation including utilities (electricity, water, and gas). Combined employment package circa $120,000.

Being a multi park operator, there are opportunities to further your career.

Job Requirements

Responsibilities and requirements as follows:

Reception & shop duties include but are not limited to:

  • Answering phones, check in and check out procedures, assisting customers, etc.
  • Day to day running of the business such as banking and daily reconciliation
  • Assist and support cleaning team as required
  • Some on call night shifts each roster

Skills and experience:

  • Experience in customer service essential
  • Enjoy high amount of people contact
  • Physically fit and enthusiastic with a 'can do' attitude
  • Good level of computer skills, including Outlook, Word, and Excel
  • Experience in RMS management system preferred but not essential
  • Ability to work under pressure and adapt to different situations
  • Effective problem solving
  • Understanding of WH&S responsibilities
  • Experience in Caravan Parks is not crucial as training will be provided on the job

Grounds' maintenance duties include but are not limited to:

  • General grounds care and repairs
  • Maintenance of pool, amenity block, BBQ, etc.
  • Maintenance and basic servicing of park equipment (mowers, pumps, etc.)
  • Ensure property and team remain compliant in all areas of WH&S
  • Some on call night shifts each roster

Skills and experience:

  • Good handyman skills are essential
  • Ability to operate plant and equipment
  • A trade certificate would be highly desirable but is not essential
  • Physically fit and enthusiastic with a 'can do' attitude
  • Enjoy high amount of people contact
  • Current driver's licence needed
  • Ability to work under pressure and adapt to different situations
  • Effective problem solving
  • Understanding of WH&S responsibilities
  • Experience in Caravan Parks is not crucial as training will be provided on the job

Excellent customer service and organisational skills are required for both candidates.

You will be working on a fortnightly roster (10 days on, 4 days off), which will include some weekends and public holidays.

If successful, you will need to attain a Working With Children Check and RSA certificates.

Please direct all enquiries & application submissions to;

Tony & Mary-Grace Greer

03 9782 1292